The Certificate IV in Frontline Management reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts.

Demand for those with a Certificate IV in Frontline Management is increasing rapidly as companies are more focused on quality, customer service, best practice and world competitive performance. Develop a management style that incorporates the latest, proven strategies to improve team performance and meet KPI's.

Advance your career with a Frontline Management course!

You may have existing technical skills in any given vocation or profession, yet require the recognition for your supervisory role. Our Frontline Management course will provide you with the precise knowledge, skills and the qualification to step into a Supervisor or Team Leader Role!

Go to Diploma of Management course

Gain a range of important new skills from our Frontline Management course!

Discover new ways of managing and leading your team. You will also learn how to create real, meaningful change in your workplace and in your management style.

Lead, inspire and delegate effectively!

We have found that nine times out of ten, Frontline Managers are promoted up through the ranks because they're good at their job, technically skilled, strategic thinkers, and good at "getting the job done". But as they progress, they do not necessarily gain the skills required to be an effective manager, which entails quite a different set of attributes. Many find themselves at a loss when there are substantial interpersonal conflicts in a work place for example or they find themselves with a lack of adequate forecasting and planning skills (or more commonly the TIME to spend doing these things). That's where training comes in. With our Certificate IV in Frontline Management, you will discover new ways to address and overcome all of these management issues, leading to greater work quality and performance.

Our Certificate IV in Frontline Management is delivered online:

Online delivery

Online delivery allows you to complete your Cert IV in Frontline Management entirely online and at your own pace in the comfort of your own home or workplace. Once you enrol you will get access to your course materials and you can start straight away!
Experience a revolution in online learning with Line Management’s Advanced Interactive Learning Platform, dedicated trainer support and great features like interactive forums, blogs, online chat and the LMIT virtual campus. You can contact one of our expert trainers at any time you have a question!

When you study the Certificate IV in Frontline Management you will develop the skills of:

• Showing leadership in the workplace
• Implementing operational plans in an organisation
• Leading, encouraging and supporting innovation in a work team
• Planning and monitoring the training and development of people in a team
• Promoting team effectiveness to ensure objectives are met
• Developing effective workplace relationships
• Implementing and monitoring OHS plans
• Making formal presentations in a workplace
• Leading, contributing and monitoring continuous improvement activities in an organisation
• Planning your own work schedule and taking responsibility for your own professional development